At The Advocator Group, we embrace individuality and take pride in the compassion of our team. To learn more about what it’s like to be a part of our organization, take a look at the profiles of some of our Stunning Teammates below.
Greg, Senior Operations Analyst
Greg joined The Advocator Group in 2014 and has held positions in finance and operations during his years with the company. Greg earned his Bachelor of Science in Economics and a Master of Business Administration from the University of Massachusetts, Amherst, and he brings a variety of program control and financial experience to The Advocator Group. In his current role as Senior Operations Analyst, Greg provides the organization with valuable reporting, data, and analytics and lends vital support to the leadership team for special projects, proposals or initiatives. Greg also manages the Reimbursement Facilitation team—which provides SSDI applicants with vital assistance once they’ve received their SSDI award.
Greg enjoys working alongside his colleagues each day and he looks forward to continuing to his professional development with The Advocator Group. When he is not busy working, Greg spends his time taking care of his two beautiful daughters and enjoys playing golf, skiing, and spending time outdoors.
Carmen, Continuous Improvement Coach
Carmen, Continuous Improvement Coach focused in Quality, joined The Advocator Group in 2012. Previously, Carmen worked as a Client Advocate & Supervisor of Client Services which strengthened her skill in, and her compassion around, helping and coaching others. Her analytical and critical thinking skills are just a couple of the many attributes in her role servicing our clients and the organization.
Carmen feels that her work with The Advocator Group extends beyond just helping others, and she takes pride in her ability to analyze each detail of the SSDI process, determine what is needed, and get the job done. Carmen is just as busy at home as she is at work, providing guidance and support to her five daughters!
Devin, Supervisor, Client Services
Devin joined The Advocator Group as a Client Advocate in 2014 after working in various customer service and supervisory roles. Devin’s customer service background has aided her work as a Client Advocate, and she loves being able to help people through what may be the most difficult time of their lives.
She takes pride in her ability to educate SSDI applicants on a very complicated process and help them worry less about their benefits. Devin also has a wide range of interests outside of work, including cooking, baking and live music – she has even judged Boston’s Battle of the Bands.
Lindsay, Supervisor, Hearing Advocacy
Lindsay enjoys her role as a Client Advocate with the Advocator Group because it enables her to help change peoples’ lives while also utilizing her past experiences and skills. Lindsay has worked in a wide range of administrative roles, dealing with health benefits, pension, life insurance, and disability benefits. She also has extensive experience in both client-facing and operational roles, which gives her a unique perspective into what her clients might be going through.
Currently, Lindsay is attending Seminole State College in pursuit of her bachelor’s degree in Business Administration, and when she is not busy working or studying, she enjoys trying new foods, crafting, interior decorating, and shopping.
Michael, Client Advocate
Michael began working with the Advocator Group in 2014 as a Customer Contact Specialist, and today he is part of our team of Client Advocates. Michael previously served for over six years in the U.S. Navy as a Master-At-Arms, and he brings his strong desire to help others into his work with SSDI applicants.
His role as a Client Advocate allows Michael to guide and support individuals facing a stressful and challenging time, as well as provide them with key education to help them in the future. Outside of work, Michael enjoys travelling with his daughter, exercising, and playing or watching as much football as possible!
Mark, Hearing Advocate
Prior to joining The Advocator Group as a Client Advocate, Mark proudly served in the US Navy for ten years as a Communications Specialist. His strong attention to detail and positive, team-centered attitude aid his work as a Client Advocate.
Mark truly enjoys being able to answer clients’ questions and help make them more comfortable as they face the often overwhelming process of applying for SSDI benefits. When he isn’t working, Mark enjoys spending time with his two sons, particularly by coaching their little league teams and going fishing.
Want to know more about what it’s like to be a part of our team?
What it all boils down to is this: The Advocator Group treats our employees in the same way that we treat our clients, with the respect everyone deserves. It’s not easy to provide the kind of high quality service we provide. That’s why we only hire the best – and it shows in the way everyone carries themselves. You work hard and you get your rewards!
CAN YOU SAY THIS ABOUT YOUR JOB?
“The leadership has a clear vision for what the organization can become and how to get there which creates a level of enthusiasm in the organization which is hard to deny.”
“I come to work each day with the expectation I will have a different experience with each client we assist. I enjoy guiding our clients through such a transitional period of their lives.”
“I have seen so many positive changes both with myself and the company. It really astounds me that we work with a company that cares so much about people.”
“I could not be more proud of what we do and what we stand for. I am excited for the future of this company and can honestly say I am extremely glad to be a part of this.”
“My journey here at The Advocator Group has been undeniably rewarding. I have been given opportunities that one can only hope for.”
Throughout our organization, our employees are:
- Committed to doing meaningful work
- Compassionate and effective
- Motivated by success
- Focused on achieving goals
- Open, forthright and honest
- Driven to continuously learn