June 11, 2020
At The Advocator Group, we help you navigate the complex, and often lengthy, Social Security Disability Insurance (SSDI) process. While we work to handle most Social Security contact and follow up, it is important for you to feel informed about what is going on with your claim. Our client portal – the Client Success Center – was created to offer clients more ways to communicate with us about their SSDI claim. We are excited to launch a new dynamic version of our Client Success Center, which puts the client experience at the forefront.
Through the Client Success Center, you can send messages to your advocate, upload documents, adjust contact information, and provide medical updates. Any information input into the portal will be sent directly to your file in our office allowing you to communicate with us at a time and in a way that is convenient for you.
While the portal may look and feel different, we are excited to offer many of the same options that you may have enjoyed in the past – with a twist! Our new platform will continue to provide you with claim status, offer ways to communicate with us, provide hearing location information, and give you the ability to update your claim directly. With more dynamic technology these features have become easier to use.
Perhaps the most exciting update to the platform has been the adjustment to allow more clients easier access. The Client Success Center has made been mobile friendly and is now available to use across various platforms such as laptops, tablets, and smartphones.
We are excited to continue offering new and technological innovations for our claimants. We encourage you to reach out to our office at any time with questions!
Nothing in this post is intended as advice or a suggestion to elect or not elect to claim benefits of any kind, including Social Security benefits, nor is it intended as financial advice in any way. The decision to claim benefits is a personal one that is contingent upon each individual’s unique circumstances.