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Learn More About the Role of your Client Advocate!

By Christina November 22, 2017

The process of applying for Social Security disability insurance benefits (SSDI) can be overwhelming and confusing enough without you needing to worry about doing it on your own, as you attempt to navigate your healthcare, finances, and more. We recognize that you might not want to even apply for these benefits because you are hoping/planning on returning to work, and so you begin the process feeling frustrated that you are being told to apply at all. These are just some of the reasons why we take our commitment to our clients seriously at The Advocator Group; we recognize that you are probably feeling frustrated, overwhelmed, or both, so we are honored each time an individual entrusts the care of their SSDI claim to us.   As you start the process of applying for SSDI we want to help you focus on your health and family, so it’s important to us that you understand not only how the application process works, but also what role our Client Advocates play in the handling of your application.

Here at The Advocator Group we work in teams to manage your SSDI claim. Therefore, you will always have a small group of Social Security Disability advocates prepared to assist you or answer any questions you may have if you call in during our normal business hours. As the process begins, you’ll speak with a Client Advocate who will complete your initial application over the phone with you, walking you through the next steps of the process and what to expect. After this initial phone call, we will check in with you on a regular basis to provide the current status of your claim and gather any updated medical information you may have. Your team of Client Advocates will also be in contact with the Social Security Administration (SSA) and your disability examiner directly to ensure they are processing your claim correctly and in a timely matter.

Contacting SSA regarding your claim may include checking in on the status of the requests for your medical records, confirming receipt of any questionnaires you may have submitted, and gathering any information needed to move your claim to the next step. Lastly, and most importantly, your Client Advocate is here to support you throughout the process of applying for SSDI benefits and to answer any questions you may have regarding your claim. We want to take as much of the burden off of you as possible, and so please don’t hesitate to utilize our expertise and experience as your representative; it’s what we are here for!


This post was written by one of our Client Advocates, Melissa.

Nothing in this post is intended as advice or a suggestion to elect or not elect to claim benefits of any kind, including Social Security benefits, nor is it intended as financial advice in any way.  The decision to claim benefits is a personal one that is contingent upon each individual’s unique circumstances.

Need help applying for SSDI?

Brown & Brown can help you better understand and take advantage of the many benefits of Social Security Disability, to help maximize your financial well-being during your period of disability.

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